Electrokart (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information.

This privacy policy explains how we collect, use, share, and protect personal information when you visit our website “www.electrokart.in” (the “Site”). We use your personal data to provide and improve the Service.

By using our website, you agree to the collection and use of personal information in accordance with this Privacy Policy.

Information We Collect

• Personal information: When you register an account, place an order, or engage in other activities on our website, we may collect personal information such as your name, email address, shipping address, phone number, and payment information (e.g., credit card details).
• Non-personal information: We also collect non-personal information such as your IP address, browser type, referring website, and pages visited. This information helps us analyze trends and improve our website.

How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including sending you order confirmations and shipment details.
• Customer Service: To respond to your inquiries, provide support, and communicate with you about your account or transactions.
• Marketing and Promotions: To improve and personalize your shopping experience. To send you promotional emails about new products, special offers, or other information we think you may find interesting.
• Improving Our Website: To analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
• Legal Compliance: To prevent fraud and ensure security, and to comply with applicable laws, regulations, legal processes, or governmental requests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) who assist us in operating our website, conducting our business, or servicing you, provided that such parties agree to keep this information confidential.
• Third-party Analytics: We may share non-personal information with third-party analytics providers to improve our Site, such as Google Analytics.
• Affiliates: We may share personal information with affiliates or partners, subject to your opt-in preferences.
• Legal Compliance and Protection: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders), or to protect our rights, property, and safety or that of others.

Protecting Your Information

We prioritize the security of your personal information:

• We use industry-standard encryption and security measures to protect personal information and comply with relevant data protection laws and regulations.
• Your sensitive data, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology.
• We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Object: You can object to our processing of your personal information for direct marketing purposes or where we are relying on legitimate interests to process it.
• Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.

Children’s Privacy

Our website is not intended for individuals under 18 years of age. If an individual is under 18 years of age, they may browse our website but should refrain from providing any Personal Information. We do not knowingly collect personal information from individuals under 18 years of age. If we learn we have collected or received personal information from an individual less than 18 years of age without verification of parental consent, we will delete that information.

Cookies and Tracking

• Cookies: Our website uses cookies and similar technologies to enhance your experience. By using our website, you consent to the use of cookies in accordance with our Cookies Policy. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
• Tracking Pixels: We use tracking pixels to track email open rates and click-through rates.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or as otherwise necessary. We will notify you of any changes by posting the updated Privacy Policy on our website. Changes posted on this page will be effective immediately.

Contact Us

If you have questions or concerns about our privacy policy, please contact us at:

Electrokart Retail
Puri Complex, Ganesh Bazar, Srinagar Garhwal, Uttarakhand-246174
Email: electrokartretail@gmail.com